Terms of Service

Eligibility

You must be at least 13 years of age to use the Service. By creating an account, you confirm you are 13 or older.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. Provide accurate information and keep it up to date. Do not share your account with others.

Artificial Intelligence Disclosure

This Service uses artificial intelligence. The AI mentor is powered by Claude, developed by Anthropic, PBC. By using the AI mentor, you consent to your messages and behavioral context being processed by Anthropic’s API. The AI mentor is not a licensed therapist, financial advisor, attorney, or business consultant. Nothing it says constitutes professional advice. If you are experiencing a mental health crisis, call or text 988 or contact emergency services at 911.

Subscription and Payments

Free tier: Available at no cost with 50 AI mentor interactions per month.

Pro tier: $19.00 per month, billed automatically on a recurring basis. Your subscription renews monthly. You will be charged $19.00 on the same date each month until you cancel. Cancel anytime from Settings. Cancellation takes effect at the end of your current billing period. No refunds for partial months.

Free trials: If offered, your payment method will be charged at the end of the trial unless you cancel beforehand. We will send a reminder before your trial converts.

Payment processing is handled by Polar. By subscribing you agree to Polar’s terms at polar.sh/legal/terms.

We may update pricing with 30 days notice.

Behavioral Tracking

By installing and enabling the Chrome extension, you consent to collection of browser activity data as described in our Privacy Policy.

Acceptable Use

You agree not to use the Service for any unlawful purpose, upload content that infringes intellectual property rights, attempt unauthorized access to the Service or its infrastructure, reverse engineer or decompile the Service, use the Service to harm others, circumvent usage limits, or use automated bots to interact with the Service.

User Content

You retain ownership of content you submit. You grant IVAH a limited license to store and process that content solely to provide the Service. You are responsible for the content you submit.

DMCA: If you believe content on the Service infringes your copyright, submit a takedown notice to support@ivah.app including: identification of the copyrighted work, location of the infringing material, your contact information, a good faith statement, and your signature. We have registered a designated DMCA agent with the U.S. Copyright Office.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. IVAH IS AN ACCOUNTABILITY TOOL. WE MAKE NO GUARANTEE OF BUSINESS SUCCESS OR ANY SPECIFIC OUTCOME.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IVAH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR $100, WHICHEVER IS GREATER.

Arbitration and Dispute Resolution

Any dispute arising from these Terms will be resolved through binding individual arbitration, not in a court of law. You waive your right to participate in a class action lawsuit or class-wide arbitration. Arbitration will take place in Oakland, California or by video conference. You may opt out within 30 days of creating your account by emailing support@ivah.app with your name, email, and a statement opting out.

Governing Law

These Terms are governed by the laws of the State of California. Disputes not subject to arbitration will be resolved in state or federal courts in Alameda County, California.

Termination

We may suspend or terminate your account at any time for violation of these Terms. You may delete your account from Settings at any time.

Changes

We will notify you of material changes at least 14 days before they take effect. Continued use constitutes acceptance.

Contact

Email: support@ivah.app. Mailing address: 238 13th Street, Oakland, California 94612, United States.