Privacy Policy

Who We Are

IVAH is a founder accountability and mentorship platform operated by Dillan Whitehall. Contact: support@ivah.app. Mailing address: 238 13th Street, Oakland, California 94612, United States.

Information We Collect

Information you provide directly: account information (name, email, password), profile information (business name, stage, role type), check-in responses (daily energy, clarity, stress, focus), weekly checkout responses (wins, blockers, commitments), and messages you send to the AI mentor.

Information collected automatically: behavioral tracking data from the Chrome extension (websites and applications visited, categorized into Build, Planning, Outreach, and Noise), usage data (features used, session duration, timestamps), device information (browser type, operating system), and log data (IP address, access times).

Payment information: We do not store payment card details. All payment processing is handled by Polar. We receive only your subscription status and a customer identifier.

How We Use Your Information

We use your information to provide and improve the Service, generate your daily posture signal, power the AI mentor feature, send notifications and accountability messages, process your subscription, send transactional emails, monitor for security and abuse, and comply with legal obligations.

Artificial Intelligence Disclosure

This product uses artificial intelligence. The AI mentor feature is powered by Claude, a large language model developed by Anthropic, PBC. When you interact with the AI mentor, your messages and behavioral context are sent to Anthropic’s API for processing. Anthropic processes this data subject to their own privacy policy at anthropic.com/privacy. We do not use your data to train AI models.

Third Parties We Share Data With

Supabase, Inc.: Database and backend infrastructure. Stores all account and Service data. supabase.com/privacy

Polar: Payment processing and subscription management. polar.sh/legal/privacy

Resend: Email delivery for transactional messages. resend.com/legal/privacy-policy

PostHog, Inc.: Product analytics. Collects anonymized usage data. posthog.com/privacy

Anthropic, PBC: AI processing for the mentor feature. anthropic.com/privacy

Google LLC: Authentication via Google sign-in. policies.google.com/privacy

We do not sell your personal information.

Behavioral Tracking

The IVAH Chrome extension tracks your browser activity while active to categorize your work sessions. This tracking is active only when the extension is enabled, stored securely in your account, used only to generate posture signals and insights, and never sold or shared with advertisers. You can pause or disable tracking at any time from extension settings.

Data Retention

We retain your data while your account is active. If you delete your account, we delete your personal data within 30 days, except where required for legal or financial compliance (payment records retained for 7 years).

Your Rights

You may have rights to access, correct, delete, or export your personal data. California residents have rights under CCPA, including the right to know what data we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. Contact support@ivah.app to exercise your rights.

Cookies and Analytics

We use cookies to maintain your session and remember preferences. PostHog may use cookies for anonymized analytics. We do not use Meta Pixel, Google Analytics, or advertising tracking.

Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have such information, contact support@ivah.app immediately.

Security

We use encrypted data transmission (HTTPS), secure authentication, and database access controls. No method of internet transmission is completely secure.

Changes to This Policy

We will notify you of material changes by email or in-app notice. Continued use after changes constitutes acceptance.

Contact

Email: support@ivah.app. Mailing address: 238 13th Street, Oakland, California 94612, United States.